Order processing times vary depending on the product and location. Typically, it takes 1-3 business days to process an order before it is shipped. You will receive a confirmation email with tracking details once your order has been shipped out.

If your order has not shipped yet, contact us as soon as possible and we will do our best to help.

Please contact us immediately. If your order has not shipped yet, we may be able to update the address. Once an order has shipped, we are unable to change the delivery address.

Once your order ships, you will receive a shipping confirmation email with a tracking number.

You can use that tracking number to follow your package through the shipping carrier's website.

Orders ship from California and are typically processed within a few business days.

Delivery time depends on your location and the shipping method selected at checkout.

Once your order ships, you will receive a tracking number by email.

All orders ship from California.

Yes, we offer international shipping.

Delivery times and costs vary by location. Please check our Shipping Policy for details.

Shipping carriers occasionally experience delays due to weather, holidays, or high shipping volume.

If your tracking number shows that your package is still in transit, we recommend allowing a little extra time for delivery.

If your tracking has not updated for several days, you can contact the shipping carrier directly using your tracking number for the most accurate information.

If you still have concerns about your shipment, feel free to reach out to us through our Contact page.

If your order has shipped, you will receive a tracking number by email.

If you have not received a shipping confirmation yet, your order may still be processing.

If you need help locating your order, please contact us and include your order number.

Sometimes packages are marked delivered slightly before they arrive. Please allow 24 hours.

We also recommend checking with neighbors or household members who may have accepted the package.

If you still cannot locate your package, please contact the shipping carrier directly using the tracking number.

Once an order has shipped and a tracking number has been issued, the package becomes the responsibility of the shipping carrier.

If your tracking shows that the package was delivered but you cannot locate it, we recommend checking with neighbors or household members and contacting your local USPS office, UPS, or shipping carrier. They are often able to help locate missing packages.

While we pack items carefully and label shipments with "Fragile – Handle With Care," packages can occasionally be damaged during transit.

If your order arrives damaged, please contact the shipping carrier to file a damage claim. Many USPS shipments include insurance coverage up to $50.

Lost, missing, or damaged packages are not eligible for refunds.

We’re so sorry if something doesn’t seem right with your order — we want to make it right.

All orders are carefully packed and video recorded prior to shipment to ensure accuracy. If you believe an item is missing, please double-check all packaging materials (including tissue paper and mailers), as smaller items can sometimes become tucked inside during transit.

If you’re still unable to locate your item, please contact us within 5 days of delivery so we can look into it with you. Claims submitted after this window may not be eligible.

As a small business, we handle each situation with care. While we’re happy to help when something unexpected happens, replacements for missing items are limited to one per order.

At this time we do not accept returns. Please check our Return Policy for details.

If there is an issue with your order, please contact us and we will do our best to help.

At this time we do not accept returns.

If there is an issue with your order, please contact us and we will do our best to help.

Care instructions may vary depending on the product. Please refer to the product page for specific care recommendations.

We occasionally sell out of popular items. If a product is out of stock, it will be marked as unavailable on the product page.

Some items may be restocked, so we recommend checking back or signing up for restock notifications when available.

Yes! If you are interested in carrying Titty City in your shop, please visit our Wholesale page for more information.

Titty City Design (often referred to as "Titty City") is a woman-owned brand creating playful, body-positive gifts designed to celebrate confidence, humor, and self-expression.

Our products are made to spark conversation, bring smiles, and help people embrace their bodies with joy and confidence. Learn more on our about page.